Short answer
freshOps is operations software for commercial cleaning companies, run by FreshOps Group in Brisbane, Australia. It covers scheduling and rostering, GPS-verified time and attendance, cleaning checklists with photo verification, and timesheets with Xero payroll integration, through a manager web app, client and employee portals, and the freshOps Team mobile app for cleaners. Levy Street worked with FreshOps Group on the platform.
- One platform for managers, field teams and clients.
- Photo-verified checklists and GPS-verified attendance prove work was done.
- Timesheets flow into Xero payroll.
- Product owner
- FreshOps Group, East Brisbane, Australia
- What
- Scheduling and rostering, time and attendance, cleaning checklists with photo verification, timesheets with Xero payroll
- Users
- Managers, cleaners and clients, through web portals and the freshOps Team app
- Levy Street’s role
- Worked with FreshOps Group on the platform
The problem
Commercial cleaning runs on distributed teams working at night across many sites, each with its own access rules, induction requirements and task lists. Rosters change constantly, and clients want proof the work was done. Managers drown in calls, spreadsheets and timesheet disputes.
What the platform does
- Scheduling and rostering
- Plan shifts across sites and staff, and push changes to the team.
- Time and attendance
- Capture start and finish times with GPS verification.
- Checklists
- Site task lists completed in the app, with photo verification managers can see in real time.
- Site information
- Induction details, security access, standard operating procedures and training on every cleaner’s phone.
- Payroll
- Timesheets flow into Xero payroll.
Why operations software comes before AI
Cleaning is a good example of an industry where AI is useful only once the operational basics are digital. Photo-verified checklists, attendance records and site notes are exactly the data that AI needs to triage issues, write client reports or spot contracts at risk. Without that data, AI has nothing reliable to work with.
That is why our guide to AI for commercial cleaning starts with the data a business already captures, then maps workflows such as site issue triage, roster change communications and contract performance reporting.
What it shows
Not every useful system is an AI system. Levy Street builds conventional software too, and some of the best AI projects start with fixing the operational platform underneath. If you are unsure whether you need AI or better software first, a workflow assessment will tell you.
Written by the Levy Street team in Wellington. Last updated 19 October 2026.