# freshOps.

URL: https://levystreet.com/portfolio/freshops/
Updated: 2026-10-19

freshOps is commercial cleaning operations software from FreshOps Group in Australia: rostering, attendance, checklists and team apps.

## Short answer

freshOps is operations software for commercial cleaning companies, run by FreshOps Group in Brisbane, Australia. It covers scheduling and rostering, GPS-verified time and attendance, cleaning checklists with photo verification, and timesheets with Xero payroll integration, through a manager web app, client and employee portals, and the freshOps Team mobile app for cleaners. Levy Street worked with FreshOps Group on the platform.

- One platform for managers, field teams and clients.
- Photo-verified checklists and GPS-verified attendance prove work was done.
- Timesheets flow into Xero payroll.

## The problem

Commercial cleaning runs on distributed teams working at night across many sites, each with its own access rules, induction requirements and task lists. Rosters change constantly, and clients want proof the work was done. Managers drown in calls, spreadsheets and timesheet disputes.

## What the platform does


- **Scheduling and rostering**: Plan shifts across sites and staff, and push changes to the team.
- **Time and attendance**: Capture start and finish times with GPS verification.
- **Checklists**: Site task lists completed in the app, with photo verification managers can see in real time.
- **Site information**: Induction details, security access, standard operating procedures and training on every cleaner's phone.
- **Payroll**: Timesheets flow into Xero payroll.


*[Image: freshOps roster calendar with colour-coded cleaning shifts]*

## Why operations software comes before AI

Cleaning is a good example of an industry where AI is useful only once the operational basics are digital. Photo-verified checklists, attendance records and site notes are exactly the data that AI needs to triage issues, write client reports or spot contracts at risk. Without that data, AI has nothing reliable to work with.

That is why our guide to [AI for commercial cleaning](/industries/cleaning/) starts with the data a business already captures, then maps workflows such as [site issue triage](/industries/cleaning/site-issue-triage/), [roster change communications](/industries/cleaning/roster-change-communications/) and [contract performance reporting](/industries/cleaning/contract-performance-reporting/).

*[Image: freshOps staff profile with timesheets and assigned jobs]*

## What it shows

Not every useful system is an AI system. Levy Street builds conventional software too, and some of the best AI projects start with fixing the operational platform underneath. If you are unsure whether you need AI or better software first, a [workflow assessment](/services/ai-readiness-assessment/) will tell you.

## Questions people ask

### What is freshOps?

freshOps is commercial cleaning management software from FreshOps Group in Australia. It handles rostering, time and attendance, cleaning checklists with photo verification and timesheets with Xero payroll, with portals for managers, employees and clients and a mobile app for cleaners.

### Does freshOps use AI?

freshOps is operations software rather than an AI product. Clean operational data, such as rosters, checklists and site records, is what makes AI useful later, for example in site issue triage or contract performance reporting.

### Where could AI help a cleaning company?

Common first workflows are triaging site issues reported by clients and cleaners, drafting roster change messages, and producing contract performance reports from checklist and attendance data. Our guide to AI for commercial cleaning covers them.


Published by Levy Street (https://levystreet.com), Wellington, New Zealand.